Job Brief & Preview

The Server is responsible for providing food and beverage service to Members and Guests while consistently displaying a positive attitude with knowledge about the food and beverage menu. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

Responsibilities

Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

§ Inform guests of specials and menu changes.

Make recommendations you genuinely feel your guests will enjoy.

Answer questions about our food, beverages and other restaurant functions and services.

Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

Deliver food and beverages from kitchen and bar to guests in a timely matter.

Perform side work at the start and end of each shift as required by service station assignment.

Maintain clean service areas.

Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

Be ready and willing to assist fellow servers as situations arise.

Be ready and willing to assist bus person with clearing and resetting tables.

Thank guests for their visit and invite them to return.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

Be able to communicate and understand the predominant language(s) of our guests.

Must have a basic knowledge of dining room and service procedures and functions.

Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

Skills

• Strong verbal communication skills
• Avid multitasker to adapt to a fast paced, high volume restaurant setting

Working Conditions

• Be able to stand, twist, kneel and move around for the entirety of a scheduled shift
• Be able to lift up to 30lbs
• Be comfortable frequently using hands and wrists

Education/Experience

• High school graduate or equivalent (preferred)
• Prior restaurant experience is a plus but not required

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours or more
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

Brand: 404 Celsius
Address: 100E Main Street Suite C, Hogansville, GA – 30230
Property Number: 100

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.