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Job Description & Responsibilities

404 Celsius is seeking highly skilled, experienced Restaurant General Managers to run our high-volume, full-service restaurants. Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks.

• Ensuring excellent hospitality and guest service
• Creating a positive work environment for team members
• Implementing Human Resource decisions
• Performing P&L analysis
• Controlling inventory

Qualifications

As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.

Additional Requirements of the Restaurant General Manager Include

• Minimum 5-7 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with P&L accountability
• Ability to work a flexible schedule of nights, days, weekends and holidays

Skills

• Strong verbal communication skills
• Avid multitasker to adapt to a fast paced, high-volume restaurant setting.

Working Conditions

• Be able to stand, twist, kneel and move around for the entirety of a scheduled shift
• Be able to lift up to 30lbs
• Be comfortable frequently using hands and wrists

Education/Experience

• College or minimum High school graduate or equivalent (preferred)
• Prior restaurant experience is required.

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively seek, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours or more
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.
• Brand: 404 Celsius
• Address: 100E Main Street Suite C, Hogansville, GA – 30230
• Property Number: 100

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

Job Brief & Preview

The main responsibility of a Food Runner is to aid the wait staff with all dining maintenance tasks, including bringing food to table, refilling glasses, clean up and restocking of glassware and supplies.

Responsibilities

• Delivers food and beverage in a professional manner according to guests needs
• Ensure proper plate quality before food items are delivered to guest
• Communicate food orders to chefs paying attention to any special needs i.e. food allergies
• Maintain an organized work area and proactively cleaning and restocking outside expo
• Knowledgeable of restaurant and bar table and seating numbers
• Great attention to detail skills
• Proper disposal of broken glassware
• Follow safety and sanitation guidelines in accordance to local health regulations
• Anticipates and responds to Guests in a friendly and positive manner
• Assists with Guest recovery and notifies manager to ensure positive Guest experiences.
• Constant working knowledge of the 404 Celsius brand, product and policies and procedures.
• Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Performs Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills

• Strong verbal communication skills
• Avid multitasker to adapt to a fast paced, high volume restaurant setting

Working Conditions

• Be able to stand, twist, kneel and move around for the entirety of a scheduled shift
• Be able to lift up to 30lbs
• Be comfortable frequently using hands and wrists

Education/Experience

• High school graduate or equivalent (preferred)
• Prior restaurant experience is a plus but not required

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours.
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

Brand: 404 Celsius
Address: 100E Main Street Suite C, Hogansville, GA – 30230
Property Number: 100

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

We are seeking a highly motivated and service-oriented individual to join our restaurant team as a Hostess. The successful candidate will be responsible for greeting and seating guests, providing excellent service, and creating a welcoming atmosphere that will encourage guests to return.

Key Responsibilities

• Greet guests upon arrival and seat them in a timely and efficient manner.
• Provide friendly, courteous, and professional service to guests at all times.
• Maintain a clean and organized dining area.
• Ensure guests have a positive dining experience.

Requirements

• High School diploma or GED but not required
• One to three months of related experience and/or training in the hotel or restaurant industry (preferred).
• Food server experience (preferred).
• Ability to work long hours and stand for extended periods of time.
• Physical ability to exert up to 25 pounds of force occasionally and/or frequently to lift, carry, push, pull or move objects.

We offer a supportive and dynamic work environment, opportunities for growth and advancement, and a commitment to providing the highest quality service to our guests. If you are passionate about the hospitality industry and have a commitment to delivering excellent service, we encourage you to apply.

Skills

• Strong verbal communication skills
• Avid multitasker to adapt to a fast paced, high volume restaurant setting

Working Conditions

• Be able to stand, twist, kneel and move around for the entirety of a scheduled shift
• Be able to lift up to 30lbs
• Be comfortable frequently using hands and wrists

Education/Experience

• High school graduate or equivalent (preferred) but not required
• Prior restaurant experience is a plus but not required

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Possess the physical stamina to stand working for up to 10 hours.
• Able to move items up to 20 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

Brand: 404 Celsius
Address: 100E Main Street Suite C, Hogansville, GA – 30230
Property Number: 100

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

Job Brief & Preview

The Server is responsible for providing food and beverage service to Members and Guests while consistently displaying a positive attitude with knowledge about the food and beverage menu. Work closely and coordinate with other team members to ensure Member/Guest satisfaction and retention.

Responsibilities

Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

§ Inform guests of specials and menu changes.

Make recommendations you genuinely feel your guests will enjoy.

Answer questions about our food, beverages and other restaurant functions and services.

Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

Deliver food and beverages from kitchen and bar to guests in a timely matter.

Perform side work at the start and end of each shift as required by service station assignment.

Maintain clean service areas.

Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

Be ready and willing to assist fellow servers as situations arise.

Be ready and willing to assist bus person with clearing and resetting tables.

Thank guests for their visit and invite them to return.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

Be able to communicate and understand the predominant language(s) of our guests.

Must have a basic knowledge of dining room and service procedures and functions.

Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

Skills

• Strong verbal communication skills
• Avid multitasker to adapt to a fast paced, high volume restaurant setting

Working Conditions

• Be able to stand, twist, kneel and move around for the entirety of a scheduled shift
• Be able to lift up to 30lbs
• Be comfortable frequently using hands and wrists

Education/Experience

• High school graduate or equivalent (preferred)
• Prior restaurant experience is a plus but not required

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours or more
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

Brand: 404 Celsius
Address: 100E Main Street Suite C, Hogansville, GA – 30230
Property Number: 100

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

Job Brief & Preview

At 404 Celsius our Core Values, executes o a level of attentiveness and hospitality that exceeds guest expectations every time and delivers on our Mission Statement to Make All Our customers happy. We are looking for a Kitchen Manager to supervise daily back of house restaurant operations. Kitchen Manager responsibilities include supervising the food prep and cooking, maintaining a fully-stocked kitchen inventory and complying with safety and cleanliness standards. To be successful in this role, you should be able to manage our kitchen staff and guide them to deliver quality food on time. Ultimately, you will ensure all plates are properly cooked and served and our customers have a pleasant dining experience. This is accomplished in the spirit of teamwork & collaboration with attention to the details of service and through self-accountability for providing our intended guest & employee experience.

Specific Duties & Responsibilities

• Manage kitchen staff and coordinate food orders
• Supervise food prep and cooking
• Check food plating and temperature
• Establish portion sizes
• Schedule kitchen staff shifts
• Price menu items in collaboration with the Restaurant Manager
• Order food supplies and kitchen equipment, as needed
• Train kitchen staff on prep work and food plating techniques
• Store food products in compliance with safety practices (e.g. in refrigerators)
• Keep weekly and monthly cost reports
• Maintain sanitation and safety standards in the kitchen area
• Proven work experience as a Kitchen Manager, Restaurant Manager or Head Chef
• Hands-on experience with planning menus and ordering ingredients
• Knowledge of a wide range of recipes
• Familiarity with kitchen sanitation and safety regulations
• Excellent organizational skills
• Conflict management abilities
• Ability to manage a team in a fast-paced work environment
• Flexibility to work during evenings and weekends
• Certification from a culinary school or degree in Restaurant Management is a plus

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Possess the physical stamina to stand working for up to 10 hours or more
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

Job Brief & Preview

404 Celsius is seeking talented FOH Managers. As a Front of House Manager, you will be responsible for overseeing the day-to-day operations of one of our popular dining destinations in Hogansville, GA. You will lead and manage a team of servers, bartenders, and hostesses to ensure that our guests receive excellent service, food, and atmosphere. If you have previous experience in a similar role, a passion for the restaurant industry, and a desire to be part of a dynamic and growing organization, we want to hear from you.

Specific Duties & Responsibilities

• Coordinate daily Front of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Education, Experience, and Licensing Requirements:

• Current food handler’s card and other certification as required by federal/state/local law.
• 2+ years of restaurant manager or related leadership experience.
• Familiar with point-of-sale computers and software.
• Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email.

We offer a competitive compensation and benefits package including the following:

• Great growth opportunity.
• Bonus structure.

Job Type:

• Full-time/Part-time

Pay may depend on skills and/or qualifications

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours.
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

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Required Skills:

Service Procedures

Beer Knowledge

Budgeting

Business Management Knowledge

Wine Service

Coffee Knowledge

Conflict Resolution

Customer Service

Events Management

Fine Dining Service

High Volume Service

Food and Beverage Pairing

Food Preparation

Food Safety Knowledge

Glassware Knowledge

Hospitality Management Degree

Inventory Management

Wine List / Program Creation

Menu Development

Merchandising

Office Suite Software

POS Systems

300+ Covers Per Night

Payroll Management

Pricing

Financial Management

Ordering / Purchasing

Recruiting

Reservation Management Platforms

Cocktail Making

Spirits Knowledge

Team Development and Training

Staff Management of up to 75

Scheduling

Wine Buying

Writing

Job Brief & Preview

The main responsibility of a Bar back is to aid the bartender with all bar maintenance tasks, including clean up and restocking of glassware and supplies.

Responsibilities

• Ensure that all proper sanitation practices are enforced when taking care of the bar
• Dispose of trash and bottles according to restaurant procedure
• Bring filled bus bins from to the dishwashing area and wash
• Prepare all fruit/garnish for all cocktails on menu
• Restock all inventory: beer, liquor, wine, juices, glassware, etc.
• Deliver cocktails to guest in a timely fashion (if needed and of age)

Skills

• Strong verbal communication skills
• Avid multitasker to adapt to a fast paced, high volume restaurant setting

Working Conditions

• Be able to stand, twist, kneel and move around for the entirety of a scheduled shift
• Be able to lift up to 30lbs
• Be comfortable frequently using hands and wrists

Education/Experience

• High school graduate or equivalent (preferred)
• Prior restaurant experience is a plus but not required

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours.
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

Brand: 404 Celsius
Address: 100E Main Street Suite C, Hogansville, GA - 30230
Property Number: 100

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

Job Brief & Preview

At 404 Celsius our Core Values, executes our “bar steps of service” with a level of attentiveness and hospitality that exceeds guest expectations every time and delivers on our Mission Statement to Make All Our customers happy. This is accomplished in the spirit of teamwork & collaboration with attention to the details of service and through self-accountability for providing our intended guest & employee experience.

Specific Duties & Responsibilities

• Sets up bar top per restaurant standard.
• Ensures all wells are set up and usable for each shift.
• Stocks all bar products to ensure next bar shift is set up for success.
• Prepares garnishes (enough for day) per recipe standards.
• Prepares bar mixes per recipe.
• Keeps back bar displays neat, organized and stocked.
• Pre-busses the bar-top by removing, glassware dishes and items no longer being used to maintain well “groomed” bar top.
• Carries dirty dishes, glassware and silverware to dish washing area and properly off-loads and sorts items to be cleaned.
• Looks for opportunities to assist other service team members in a pro-active manner.
• Always makes an inquiry regarding their guest’s awareness of our VIP program.
• Introduces self by name to each guest that sits at bar.
• Offers a food menu to every guest prior to them having to ask.
• Utilizes outstanding product knowledge to confidently suggest specific food & beverage items to guests.
• When “spirits” based cocktails are ordered, always suggests a specific brand up-sell.
• Accurately take orders and delivers products to guests consistent with shopper standards and details of service.
• Inputs all food and beverage orders into POS using accurate seat number, item modifiers and guest special instructions.
• Ensures most current order check is always in front of bar guests.
• Complies with all state and federal liquor service laws and always asks to see proof of age for any guest ordering alcohol that appears to be younger than 40 years old.
• Adheres to responsible consumption of alcohol guidelines to prevent over serving guests.
• Immediately notifies management of any complaint or issue verbalized by a guest.
• Presents guest check for final payment consistent with timing standards & returns credit card/change immediately.
• Always thanks guests for dining/drinking with us.
• Takes & assembles take out and to-go orders as directed by management.
• Completes daily/weekly cleaning checklist items
• Accurately completes end of shift cash-out procedures.
• Checks out with Management at conclusion of shift to ensure all duties & sidework have been completed to standard.
• Performs additional tasks & projects as assigned.

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours.
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.