Job Brief & Preview

404 Celsius is seeking talented FOH Managers. As a Front of House Manager, you will be responsible for overseeing the day-to-day operations of one of our popular dining destinations in Hogansville, GA. You will lead and manage a team of servers, bartenders, and hostesses to ensure that our guests receive excellent service, food, and atmosphere. If you have previous experience in a similar role, a passion for the restaurant industry, and a desire to be part of a dynamic and growing organization, we want to hear from you.

Specific Duties & Responsibilities

• Coordinate daily Front of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant’s good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads).
• Train new and current employees on proper customer service practices.
• Implement policies and protocols that will maintain future restaurant operations.

Education, Experience, and Licensing Requirements:

• Current food handler’s card and other certification as required by federal/state/local law.
• 2+ years of restaurant manager or related leadership experience.
• Familiar with point-of-sale computers and software.
• Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email.

We offer a competitive compensation and benefits package including the following:

• Great growth opportunity.
• Bonus structure.

Job Type:

• Full-time/Part-time

Pay may depend on skills and/or qualifications

Required Competencies, Qualifications & Physical Requirements

• Arrives to work on time, well groomed, in an immaculate uniform, and ready to work.
• Demonstrates a helpful, positive attitude when interacting with fellow employees, management & guests.
• Understands and adheres to all safety, sanitation and administrative procedures.
• Able to effectively speak, read & write in English.
• Meets minimum age and permit requirements for serving alcohol.
• Possess the physical stamina to stand working for up to 10 hours.
• Able to move items up to 50 pounds for distances of up to 25 feet.
• Comfortable working in an environment that may experience significant temperature changes.

This job description is not intended and should not be construed to be a complete list of all responsibilities, skills, physical efforts, or work conditions associated with the job. It a realistic preview of the principle job elements essential to performing in the position with competency.

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Required Skills:

Service Procedures

Beer Knowledge

Budgeting

Business Management Knowledge

Wine Service

Coffee Knowledge

Conflict Resolution

Customer Service

Events Management

Fine Dining Service

High Volume Service

Food and Beverage Pairing

Food Preparation

Food Safety Knowledge

Glassware Knowledge

Hospitality Management Degree

Inventory Management

Wine List / Program Creation

Menu Development

Merchandising

Office Suite Software

POS Systems

300+ Covers Per Night

Payroll Management

Pricing

Financial Management

Ordering / Purchasing

Recruiting

Reservation Management Platforms

Cocktail Making

Spirits Knowledge

Team Development and Training

Staff Management of up to 75

Scheduling

Wine Buying

Writing